With great hardware comes great responsibility

For most businesses today data is everything. Imagine what would happen to your company if you lost your contacts, sales records, employee information, schedules, inventory, email, websites and solitaire.

Because of the importance of this data ETC ComputerLand sells only premium data backup products. They have been crisis tested and they have pulled through for us and our customers time and time again.

However, having these exemplary products is not enough. There is a very real and very important role that the end user business MUST play to make their investment work for them.

  1. Tapes MUST be changed every day that a backup is scheduled.
  2. Tapes need to be replaced every year.
  3. The backup error log should be checked every week.
  4. A cleaning tape should be used every month.
  5. Tapes should always be stored off site.

1) Tapes MUST be changed every day that a backup is scheduled. If a tape is not changed then one of two things can happen. The fi rst is that your data does not get backed up. The other is that your backup will over write your previous day’s backup. Neither scenario will provide you with the service that you have paid for.

2) Tapes need to be replaced every year. Tapes like anything else, can wear out. These tapes are very similar to the old style VHS tapes. Anyone with experience with VHS remembers that over time the quality of the tape degrades. In this case, instead of a fuzzy movie you can be left with incomplete data.

3) The backup error log should be checked every week. BackupExec is a very intelligent program. It even lets you know when it has a problem. But, you need to review for errors. Following these easy steps will let you know if your backup is performing the way it should.

Or, let us do it for your Presidium Level 0. Please contact your sales consultant for more information.

Step 1: Open Symantec Backup Exec Located on the desktop of your server is an icon named ‘Symantec Backup Exec 11d for Windows Servers’. Double click this icon to open Backup Exec.

Step 2: Opening the ‘Job Monitor’ With Backup Exec open, you can now view the status of your backups by clicking on the ‘Job Monitor’ as shown below.

Step 3: Viewing the Results In the Job Monitor you can view the results of your previous backups. Under the heading of ‘Job History’ you will see all the previous backups and their results.

GOOD A successful backup will show ‘Successful’ under the ‘Job Status’ heading.

BAD An unsuccessful backup will show ‘Failed’ under the ‘Job Status’ heading. It is not abnormal to occasionally get a failed backup. However, if your backup fails for multiple days (as shown below) there is likely a problem with your backup and it is recommended that you contact ETC ComputerLand immediately.

Step 4: Close Backup Exec When fi nished checking the status of your backup simply close Backup Exec by clicking the ‘X’ located in the top right corner of your screen.

4) A cleaning tape should be used every month. Dust and other residue can build up in your equipment. This can greatly impact the performance of your backup device. A simple cleaning tape can be used to extend the life of your investment. Simply insert the cleaning tape into the tape drive and let it perform its job. The tape will automatically eject when it is done with the cleaning cycle.

5) Tapes should always be stored off site. A tape drive’s primary role is as a disaster recovery tool. In the event of a fi re or other disaster what good would your tapes be if they were sitting on top of your server collecting dust? There are many options for offsite tape storage. Many banks have arrangements for drop bags that can be used. Have an executive take them home. Rotate sets of tapes. Work with your Sales Consultant to see what works best for you.

We at ETC ComputerLand wish to provide you with the tools to make you and company more productive.

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Chris Stegner

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